Help centre
About DriveHausAccountUpdated Sep 11, 2026
Keeping your account secure
- Use a password you do not use anywhere else. Change it under Settings → Security.
- Changing your email sends a code to the new address and re-verifies it. Changing your phone re-verifies by SMS. Your verification level drops until the new contact is confirmed.
- Forgot your password? Use Forgot password on the login page; a reset link is emailed to you and works for one hour.
- If you see activity you do not recognise, change your password immediately and message support from Help → Chat with support.
- DriveHaus staff will never ask for your password, a one-time code or a payment outside the invoice page.
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- Verification levels explained
Level 1 is email and phone. Level 2 is a checked government ID. What each level unlocks.
- What DriveHaus is and how it works
A marketplace for motorbikes, cars, vans and trucks in the Philippines, with verified sellers, optional independent inspections and a chat that keeps everything in one place.
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Free for buyers. Free to list. A success fee when a vehicle sells to a DriveHaus buyer, and an optional inspection fee.
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Meet in public, never pay a deposit to hold a vehicle, check the papers, and keep the conversation on DriveHaus.
- Reporting a listing or a user
What you can report, what happens next, and how long it takes.